Managing Talent in the Indian Outsourcing Industry: A Look at HR Issues and Recruitment in India

An Analysis of Training, Retention and Attrition

Managing Talent in India's Outsourcing Industry Nov 2007 9 pages List price: US$30.00 Special Discount Offer: US$22.50

SUMMARY

India’s KPOs and BPOs need to focus on the aspects of HR and talent management, since the country is considered to be the hot seat for outsourcing. If India is to rise quickly in the outsourcing value chain, then it would require skilled and committed professionals. This report on “Managing Talent in India’s Outsourcing Industry” sheds light on some crucial but frequently overlooked outsourcing issues related to HR. It explores the challenges faced by India’s outsourcing industry in its bid to manage talent and HR. Managing of talent requires due attention to issues like recruitment, training, retention and attrition. The report will help analysts, marketing executives, corporate leaders and researchers to delve further into the realm of HR and talent management in the Indian outsourcing industry.

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