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India Urgently Needs Social Reforms More Than Economic Progress

India urgently needs social reforms more than economic progresschillibreeze writer Mahesh Ranade

Sometime ago, I was at the Helsinki airport, waiting for my flight to Mumbai. It was 7pm and the swanky airport had a peaceful and luxurious ambience. Soon I learnt that the flight was delayed by then hours. As I settled down to read a book in the quiet atmosphere, I was rattled by the shrill noise made by a group of some 20 Indian tourists who ambled into the lounge. They were speaking, guffawing, and calling out each other very loudly. Soon, their children started running all over the place, as if they were playing in a stadium! Everyone in the lounge was aghast.

The airline staff was polite, and duly arranged for meal coupons which were more than adequate even for a glutton like me! But my noisy brethren were hungry for more! They stormed into the airline manager’s cabin and asked to be shifted to a 5-star hotel. This when the flight was to depart in 2 hours. When that was politely declined, they demanded one more meal coupon for each passenger! When I said I didn’t need another meal, they said, “Le lo na, free mil raha hai..!” The best was yet to come. As soon as we boarded the flight, one lady took out mango slices from her bag and asked the airhostess to distribute them to the whole group who were sitting all over the place. In doing so, some mango pieces fell to the floor and we were watching in bewilderment.

Contrast the image of Indians this incident must have created in the minds of all those present, with India’s image as a resurgent economic power. Newspaper columns and television programs are replete with discussions on how to grow the country’s economy, match it with China’s, and so on. Use of terms like the BRIC nations, double-digit growth, the demographic dividend etc. is commonplace. We are already a trillion dollar economy, and growing at 9%. And likely to be world’s third largest in 15 years!

Our unemployment has been steadily coming down. Our per capita income, though still low at $900, has improved considerably over the last decade. We are selling two million new cars and almost 8 million two-wheelers a year. Our tele-density has increased from less than 5 to 65%. We have 75 million cable TV homes. Add to all this our achievements in science and space, and we seem to be doing pretty well. So? All izz well? Can we be called a developed nation even 20 years from now in spite of the robust economy? No chance in hell!

Because money alone doesn’t mean progress. If it did, then most of the Arab world would have been called ‘developed’.Money, without real education, leads to a depraved society. Lalit Bhanot put his foot in the mouth when he said recently that our standards of hygiene are different from those in the developed countries. Earlier the Home Minister had to face the flak of the Delhi’ites when he said they must behave! But the bitter truth is that we Indians are an unruly, uncivil lot. Look all around you: the way we drive! There is utter mayhem on the road. If you reach the destination safely, it is only because Lord Brahma willed you to! Lane discipline? To many those white stripes only mean employment to casual labourers, if not to favour some paint company who may have bribed some authorities! While speeding people even open the door to spit paan masala. If you ever see a driver stopping at a zebra-crossing to allow pedestrians to cross, you are allowed to faint in disbelief! Such niceties are against our culture!

Have you observed how we behave when we see a queue? The chances are we won’t join the queue. Instead we would walk straight to the head of the queue and then lean over the counter to talk to the clerk! In most cases we have more than one queue at the same counter! Our honourable political leaders and babus think queues are not for them. Urinating on roads for us is as common as defecating is for our bovine cohabitants!

Ever since Independence, we as a nation have focused our discourse on removing economic poverty, but have done nothing to make the society ‘civil’. ‘Garibi hatao’ is deeply-etched in our psyche. As a society we have always measured our success in terms of the money one has. This, in spite of the fact that our ancient traditions taught us to value good behaviour more over material wealth. There is no doubt that the country is well on its way to economic progress and is likely to be a superpower by 2020. But with all this progress we are still not quite ‘there’ in the world order as yet. We continue to be viewed as a backward society.

In fact, our indiscipline is also a drag on our economic progress. Indians living in the developed countries know that the life there is more hassle-free and they get done a lot more with the same effort. Here, nothing works without reminders. The daily existence is like an obstacle course. Whether you call an electrician or a plumber you would be lucky if he comes on time. Indian Standard Time has even seeped into some board rooms. Even at wedding receptions, where hundreds are invited, often the bride and groom are the last to reach the venue!

The problem is, no one is talking about it. India needs social reforms---fast. And they must begin at homes and early in schools.

What should we do?
A case in point is Singapore. One of the most developed and cleanest city-states, it wasn’t like this at birth. It was more like India. It had a huge population of Indians, Malays, and Chinese. The first prime minister, Lee Kwan Yew, is reported to have painstakingly, and often ruthlessly, disciplined a whole generation of people in civic behaviour. Every instance of throwing a banana peel on the road would invite quick and severe punishment. It is said that when young kids saw their parents being whipped, they grew up to be disciplined! Solutions?

1. Introduce Social Behaviours as a compulsory subject in schools.
The subject should not be taught in a text-book format, but in a demonstrative format. For the grown-ups, set up workshops through private sector participation, where participation and certification is mandatory.

2. Set up a Centre for Monitoring Indian Society (CMIS) a.k.a. Centre for Monitoring Indian Economy.
Let us lay down expected public behaviours, and then develop an index that will track city- and state-wise scores. Start with the cities and then go to villages.

3. Set up a helpline where anyone can call and register instances of aberrations.
Then publish these scores at all prominent places. Let the citizens of a city know how they are doing.

4. Create a Civic police force employing fresh school and college graduates.
The force should be empowered to book offenders with on-the-spot monetary penalties. The amount thus collected would go to a Fund that would provide for civic education and improving civic amenities.

5. Air creatively-produced advertisements
Air them on civic and social behaviours on popular radio and TV channels. Airing them on Akaashvaani and Doordarshan alone is no good.

6. Improve civic amenities such as toilets, drinking water.
The Delhi Metro experience has shown that a combination of good facilities and penalties for misbehaviour produces good results.

7. Create a robust mechanism for issuing driving licenses after thorough training on traffic rules, and for enforcing them.
Act tough on cops who themselves flout the rules and don’t even wear helmets!

And we would have to stay the course for a couple of decades if we want the world to accept us as an evolved society. In short, we must learn how to behave!


 

Editor's note: Most articles submitted to Chillibreeze go through a selection process. Only 30 percent of submitted articles are accepted for publication on the Chillibreeze.com featured article list. All accepted articles are edited and proofread for glaring errors of punctuation and grammar. Sentence structure is changed in certain cases and sometimes, entire sections are rewritten. If you notice any errors that have slipped through the cracks, do let us know! (Email us at info at chillibreeze dot com).

Chillibreeze's disclaimer: This is a contributed article and was published on Chillibreeze in May, 2011. The views and opinions expressed in this article are those of the author(s) and do not reflect the views of Chillibreeze as a company. Chillibreeze has a strict anti-plagiarism policy. Please contact us to report any copyright issues related to this article. The relevance of the facts and figures cited (if any) could change after a period of time.

 

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Out of 5 “chilies”, our editorial team gave this article... Rating 3

Mahesh Ranade

—About our writer:

Mahesh is an MBA with over 25 years experience in top-notch companies in sales, customer service and operations. He is currently Vice President with an Indian major. Mahesh writes on business, leadership, travel and socio-economic subjects. He teaches management at B-Schools. He is currently based in Mumbai.

 

 

 

 

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