This young lady works in a BPO company in Bangalore, India. She takes her job seriously and has satisfied her American customers by producing less errors than her American counterpart.

Will all the press about outsourcing to India will be a wake up call and in the long run benefit America?

Remember the Chevy Vega? It was perhaps the worst car ever manufactured. Thankfully, the competition from Japan woke up GM and they brought in better quality control processes (and made sure Coke bottles were not left in the door panels of their cars).

Instead of complaining about outsourcing, it might be wiser to learn how the entire world can participate. People from all over the globe can benefit from the exciting results of globalization.