Joanna Budelman (Chillibreeze) Interviews Todd Orwig (The Spur Group) to get an inside look at how a consulting firm benefits from a strategic graphics partner located halfway across the world. Joanna Budelman: Thank you, Todd. Both for this … [Read more...]
Purposeful Mission Statement – Why Employees Need to Live by It
If I asked you the mission statement of your company and if you believed in it what would you say? Not all of us remember the mission statement of the organizations we work or worked for. In the midst of our daily work and activities, it gets lost … [Read more...]
5 Reasons Why Our Business Benefits From NPS Over Customer Satisfaction Survey
Are you a small business and don’t have an easy way to measure customer loyalty? I have found an application tool that I find useful, and you might too. A tool that helps us discover how much our customers love our service, is invaluable. Our CEO had … [Read more...]
6 Values that Established Successful Customer Service in a Northeast India Start-up
Chillibreeze is a company built on values. This sounds like a catchphrase, but it’s not. Being one of Chillibreeze’s first employees, Joanna Budelman, Director of Operations, asked me to talk about the core values that helped create the successful … [Read more...]
How to Reach Out and Build Authentic Customer Relationships
I never thought that one day I would become a PowerPoint graphic designer working in Shillong and serving global customers. On the 7 th of April 2014, I made my way to Shillong all the way from Andaman. I was fulfilling my mother’s desire before her … [Read more...]
