Chillibreeze is a company built on values. This sounds like a catchphrase, but it’s not. Being one of Chillibreeze’s first employees, Joanna Budelman, Director of Operations, asked me to talk about the core values that helped create the successful … [Read more...]
How to Reach Out and Build Authentic Customer Relationships
I never thought that one day I would become a PowerPoint graphic designer working in Shillong and serving global customers. On the 7 th of April 2014, I made my way to Shillong all the way from Andaman. I was fulfilling my mother’s desire before her … [Read more...]
How I Build Customers Trust by Breaking 1 Rule in Chillibreeze
When you are working in customer service, no matter which industry, customers should be your friends. Why should they be a friend? To quote Sam Walton “There is only one boss. The customer. And he can fire everybody in the company from the chairman … [Read more...]