Values and Behaviours
Trust
In our relationships, trust is established through Integrity, Authenticity, and Consistency. It is a make-or-break foundation.
Do what is right, not just what is easy – even if no one is looking
Share your honest perspective/opinion even when it’s uncomfortable
Consistently honor commitments and intentionally give your best
Actively listen to understand and gain clarity before you assume and take actions
Be vulnerable to admit when you make mistakes or don’t know the answers
Response-Ability
You have a CHOICE to respond to any situation by DOING something about it. If it’s to be, it’s up to me.
Take ownership of situations to bring desired results
Proactively pursue opportunities and take initiative
Be self-disciplined and take action to reach the desired future state
Understand the WHY and go beyond the task to create the most value for others
Productivity
We make the best use of our time to create maximum value with the least amount of resources.
Plan and prioritize your commitments with a sense of urgency
Think creatively to reduce wasted time and effort in execution
Disrupt and remove inefficiencies
Respect people’s time by doing what you say
Track data accurately to be good stewards of your resources
Continuous Growth Mindset
As lifelong learners, GRATITUDE drives us to courageously take up challenges and humbly receive changes in the pursuit of excellence beyond success.
Choose to learn, and build skills and capabilities to bring the outcome
you want to see
Discover and live up to your potential to add increasing value to others
Take calculated risks without fear of failure and apply lessons learned
Persist in mental grit to make changes, tackle challenges and overcome failures
Anti-Fragile
Build resilience through discomfort, challenges, and failures.
Pain + Reflection = Progress
Actively confront and engage difficult or uncomfortable situations, feelings, and emotions
Embrace discomfort and fear by intentionally welcoming challenges
Maintain high standards by confronting mediocrity
Confront reality by challenging each other through tough love
Practice accountability by being authentic and straightforward
Courageous Collaboration
With a common purpose and vision, we synergize and serve each other to create the best results.
Share your ideas even though you feel awkward or might be wrong
Proactively contribute alternate ideas and insights to improve decisions, solve problems and find solutions
Serve by combining your skills and capabilities to create value for others
Be humble and show mutual respect through dialogue and healthy conflict
Appreciate efforts and celebrate results in everything we do
I believe that gratitude is more than a mere feeling. It is a virtue that leads to action in our outlook and work.
I clearly understand the bigger purpose of Chillibreeze, and am committed to it.
I come to Chillibreeze not to do a job, but to create excellence.
I protect the confidentiality of both our customers’ and company information.
Whatever I work on is never just a ‘task’. I ensure my work helps Chillibreeze serve customers with care.
I am humble and respectful with customers, vendors and colleagues.
I pay close attention to everything that I do and go all out to do the things right the first time.
I make an effort to understand our customer’s expectations, and do my best to meet them.
I appreciate those who take responsibility, and hold accountable those who don’t.
I overcome failures and bad situations and turn them into something good.
I am consistent in what I do, and reliable in what I say.
I accomplish more with less and am efficient in the use of the company's time and resources.
I am courageous, and take calculated risks for the benefit of Chillibreeze.
I don’t make or tolerate excuses, and have a ‘can do’ attitude and figure it out.
I do not create unnecessary processes, steps, meetings, and needs for approvals.
I proactively take responsibility for my own learning and growth, and generously share what I know with others.
I know that grit has been one of the keys to our success. So, I do my best to persevere, whatever the challenges.
I am flexible, and always open to change and innovation.
I check my ego at the door, am always open to being coached, and do not get defensive in any situation.
I rock the boat because I care, I am candid because I know it helps everyone get better.
